Employee Spotlight


Karyn Herrmann – Vice President

Hi every one, my name is Karyn Herrmann.

I currently manage the bail processing team, licensing team, as well as oversee the Greenville Bail office. My career began in 2003, when I was hired at Bail USA in the licensing department.  This allowed me to gain knowledge of each states requirement and all the paperwork that followed.  It also gave me an opportunity to build a relationship with our bail agents. Later on it allowed me to put faces with the voices when attending the bi-annual Bail USA conventions. We shared some amazing stories and connections at these conventions that have carried throughout the years.

In 2011 I was promoted to Vice President where I was able to gain more insight on the day to day operations and work closely with my mentor, Cheryl Burns.  Cheryl always encouraged us to be the best versions of ourselves and more importantly never to lose sight of the value in our bail agents. She often told me that she wasn’t the greatest teacher, but she taught me more than she will ever know and I am forever grateful to have worked under such a wonderful leader in the bail industry.

We have been through two acquisitions starting in 2016. I had no idea what to expect and quite honesty it was a bit nerve racking.  During these times of many changes, I can say without a doubt this was the best outcome that I could have ever imagined. Crum & Forster is a Great Place to Work for, not only for their culture & values, but for Key Leadership, Innovation, Fairness, Community and Trust. One thing I have realized over the past few years, is teamwork imperative to our success. It is literally true that you can succeed best and quickest by helping others to succeed. I am so thankful and proud to be a part of such an awesome team!

Outside of the office, I enjoy traveling, crafting, home remodeling and making great memories with my family and friends. I was born and raised in a small town in Ohio. I have a beautiful daughter who is currently working in Nashville, TN as a pediatric ICU nurse. She loves her job and that makes my heart happy even though I miss her terribly. I have two cats – so I guess you can call me the crazy cat lady but most just call me momma.

Andrew Kennedy – Vice President

Hello All,

I am Andrew “Andy” Kennedy, Vice President of Crum & Forster/Bail USA. I currently manage the Bail Compliance Department and oversee the Bail Forfeiture Team working with the Jeff Marculis, the Forfeiture Team Manager. I am a remote employee working from home in Northern California and am married with two teenage boys.

I started in the bail business with Aladdin Bail Bonds in 1999, as a third generation CA Bail Agent, after my family had sold its bail bond business to Spencer Douglas. My grandparents had started a bail business in Whittier, California in the late 1960’s. My career on the surety side of the business began in the forfeiture department at American Contractors Indemnity Company/HCC in 2004. I have since been fortunate to work for multiple surety companies over the years, attempting to learn as many of the aspects of the business as possible so that I can use my retail bail experience, breadth of surety knowledge and willingness to learn and change to relate to, understand and support our agent force. The only constant is change and I believe that my willingness and desire for positive change has truly guided my success in Bail.

One of the great aspects and benefits of the surety bail business has been the opportunity to travel all around the United States, see amazing places and meet wonderful people. It has also afforded my family the chance to live in other states, yet we always manage to make it back home to California. I am extremely grateful for all that the Bail Bond Industry has afforded my family.

In my time away from work, I enjoy being in nature with my family hiking, camping and traveling. We are spoiled because we live in the heart of the Coast Redwoods and there is honestly no place like it in the world. I am an avid golfer but have more recently developed a healthy addiction to Pickleball since picking up the sport in 2021 at the urging of my mother, when I moved back to California.

I am extremely proud and appreciative to work for Crum & Forster/Bail USA, as it is made up of outstanding people!